Contact iOutdoors
Questions about a trip, a booking or a group outing? Call or text us, or send a message and our booking team will get back to you.
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Quick answers
What is your cancellation policy?
You can cancel up to 72 hours before your trip for free. The $5 online service fee is non-refundable. For weather questions, your captain or guide reviews the plan with you the day before; if you have concerns, ask on that call or contact our team.
Are there any booking fees?
Online bookings include a $5 non-refundable online service fee.
How do I change or reschedule a booking?
Call or text (407) 392-4593 with your confirmation number, or choose “A booking I already have” in the form above and include it in your message.
Can you plan a trip for a big group?
Yes. Choose “Group or corporate outing” in the form and tell us your preferred date and group size.