Terms and Conditions
Terms and conditions are as follow; all fishing trips (singles, doubles, groups and packages) should be rescheduled or canceled with verbal notification to your charter/fishing guide or iOutdoor office at (1-888-412-1117) within 72 hours of your scheduled trip date/time. Notification via text or email is not excepted in terms and conditions agreement.
If cancellation is NOT within the 72 hours prior to your scheduled trip, we will make all attempts to reschedule your charter/fishing guide. If we “cannot” reschedule your reserved charter/fishing guide before your scheduled time there will be a $100.00 non-refundable charge to your credit card used at the time of reservation.
Our cancellation terms are:
Weather delays are possible and various safety factors can adversely affect schedules, trips and itineraries. If such delays or cancellations do occur, iOutdoor will try to accommodate you with another activity or location if at all possible. We will also make every effort to reschedule your fishing trip if at all possible. If a trip cannot be taken for weather related reasons, we will use the following policy.
Weather cancellation procedure:
All trips canceled due to bad weather prior to start time is the responsibility of the customer to notify their scheduled charter/fishing guide and/or the iOutdoor main office between (8am – 8pm) of cancellation. Customer must notify charter/fishing guide and/or iOutdoor office 24 hours in advance do to weather to cancel. If no verbal contact is made, customer must show at scheduled meeting location and time to cancel fishing trip in person with fishing Captain.
We do offer 100% refund on any deposit for charters cancelled due to weather if cancelled with this procedure! (If a charter is cancelled due to weather, we will try to reschedule if possible or you will be refunded or canceled with no charge.)
If weather condition policy is not followed as stated above, there is a $100.00 nonrefundable cancellation fee that will be charged to your credit card holding the reservation.
You are always responsible for costs incurred for additional lodging or personal expenses due to weather delays or other uncontrollable events. We highly recommend purchasing trip insurance if this concerns you.